http://hdl.handle.net/2142/1197 22nd Clinic on Library Applications of Data Processing (1985). Edited by Debora Shaw. http://hdl.handle.net/2142/1249 Library Privacy in Context Pratter, Jonathan The English word private comes from the Latin privatus meaning "withdrawn from public life, deprived of office, peculiar to oneself, or private," and which is itself the past participle otprivare, meaning "to bereave or to deprive." 1 The Greek word idiotes means both "private person" and "ignorant, ill-informed person" and is derived from idios meaning both "private" and "peculiar" and which gives us the English idiot and idiosyncrasy. 2 Hannah Arendt has suggested that a large part of what we consider the private and intimate realm was held by the classical Greeks to be the sphere of mere necessity and material dependence. 3 A citizen of classical Athens had to leave the family and household and enter the public realm the polis in order to achieve freedom and the realization of his human potential. 4 Arendt's view has been criticized recently, but even her critic concedes that life as a member of the polis was primary. "One's existence, one's values, one's fulfillment as a member of the human species was dependent on being a member of the polis." 5 All of this suggests that the classical civilizations had an idea of privacy that is foreign to ours today. They devoted a lot of attention to the question of what constitutes the good life. Yet they assigned a modest role to privacy as a part of life. Certainly consideration of the ancients does not require us to throw over our own understanding of privacy. It should bring us to give some thought to it as a value in modern life. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1248 Designing Effective Instructional Brochures for Online Catalogs Arends, Mark Computerized catalogs are becoming a standard feature in libraries today. The question of how extensively computers will, should, or can economically be used will not be answered for a long time, however. Currently online catalogs, material management, billing, interlibrary loans, and, in some places, electronic information services are being installed across the country and, as with all new systems, computerization is creating some problems for users particularly in how to use the computer to locate materials. The immediate solution to this problem is to provide printed instructional materials for the user. I have looked at a good sampling of instructional folders for using library computer systems. By and large the content is good and the systems they describe are user friendly. However, there is a common problem with the visual presentation and readability of the information. I would like to show some examples, discuss where problems occur, and then suggest some guidelines for producing more effective literature. Probably the best solution to the problem of user instruction is to have the computer do the work by displaying step-by-step instructions along with a menu on a touch-sensitive screen. This will not eliminate the need for printed instructions but those that are needed will not be so vital to the system and, therefore, the design demands will be less critical. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1247 Online Services and Specialized Clienteles: Handicapped and Other Populations Edmonds, Leslie My topic is service to other special populations and online catalogs and library automation. The special populations to be examined are the handicapped, the elderly, and the non-English speaking. It should be pointed out that although this paper's topic is the relationship of automation to patrons, most of the issues apply to employment of persons from these target groups. Affirmative action issues oblige librarians to consider the special needs of employees in addition to having the responsibility to serve patrons with special needs. There are some general concerns librarians need to address when attempting to make online catalogs available for use by special groups. Librarians need to become knowledgeable about the needs and adaptations of each specialized group, then, as Susan Roman suggests for youth, the librarian must become an advocate on behalf of the special patron to ensure the adaptation of automation services through physically and intellectually appropriate system design. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1246 Online Catalogs and Specialized Clienteles: Children and Youth Roman, Susan Editor's Note: At the time she delivered this paper, Susan Roman was Head, Youth Services, Northbrook Public Library, Northbrook, Illinois. Her examples are from that public library. "Whether we like it or not, the child today is far more sophisticated, independent, and knowledgeable than his peers of a generation ago. Have most children's librarians recognized and accepted this fact? I think not." 1 This statement by Elizabeth Gross Kilpatrick in discussing the future of library service to children, could be made stronger. Those who set policy library managers and trustees often fail to recognize that children of today are more sophisticated than children of a generation ago. And what is most disturbing is the statement that was quoted was made in 1968 and we still have not accepted it. What implications can be drawn and how can we apply them to online catalogs? Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1245 Online Catalogs and Library Users Gilliland, Anne J. I want to begin by reading two letters to you which were published in the 1 April 1985 issue of Time magazine under the heading LIBRARY BYTES. The first letter, from Kenneth N. Sharpe of Peachtree City, Georgia, asked a question: I see a conspiracy in the public library. Advocates of computers convinced us that we should replace benign, inexpensive, non-energy consuming card catalogs with expensive, maintenance-requiring, energy-consuming terminals. This is progress? 1 James A. Munn in Milwaukee writes with another opinion: Each time I work on a computer, I am amazed at the potential it has and the abundance of information I am able to retrieve. For the experienced user, the joy of a computer is in finding valuable information by surprise. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1244 Panel Discussion: Reports on Staff Involvement in Library Automation Drescher, Judith A. Syed, Christopher Shaw, Barbara Bentley, Stella Editor's note: The following is an edited transcript of a panel discussion on staff involvement in library automation. The panelists are: Judith A. Drescher now director of the Memphis and Shelby County Public Library and Information Center and former director of the Champaign (Illinois) Public Library and Information Center; Christopher Syed, supervisor of Education Services for North America, Library Systems Division, Geac Computers International; Barbara Shaw, Database Maintenance Assistant, Massachusetts Institute of Technology Libraries; and Stella Bentley, Planning and Budget Officer, Indiana University Libraries. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1243 Automation Planning and Implementation: Library and Vendor Responsibilities Burke, Jane In this paper I will move through the various stages of automating, bringing in aspects of human relationships that seem appropriate. My remarks are intended for librarians who are well past the beginning and are in the serious stages of planning i.e., either writing the RFP (request for proposal) or evaluating or awarding RFPs. Sara Fine provided a good theoretical background for understanding resistance to change and why it happens. I would like to make a few specific applications of Fine's theory to libraries and library staff. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1242 Personnel Considerations in Library Automation Myers, Margaret The clinic's theme, "Human Aspects of Library Automation," implies that personnel considerations will be addressed throughout the conference. Other speakers have addressed and will be discussing certain personnel aspects e.g., fear and resistance, ergonomics, training, and staff involvement. Earlier clinics have addressed personnel topics also, particularly the 1983 clinic on professional competencies. 1 This paper will expand on some of these topics and address the impact of technology on library personnel in the context of traditional areas of human resource management. Personnel issues can be viewed in two ways from that of the employer or employee. Sometimes these viewpoints are divergent, sometimes in harmony. Administrators tend to be concerned more with organizational structure, work flow, personnel costs, and productivity. Workers are concerned more with questions such as, "Will I lose my job because of automation? Will I be reclassified? Will I be paid more? What effect will this have on my health? Will I feel less valued, dehumanized because of machines?" I hope to address both sides. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1240 Learning from Office Automation: Ergonomics and Human Impact Dainoff, Marvin J. I am by no means an expert on library systems. My primary connection with such systems is that of the typical university professor i.e., I am a patron. However, I do know something about office automation. In particular I know some things about some of the problems involved in implementing office automation systems, particularly regarding the interaction between human beings and computer systems. Therefore, from my perspective, the issues surrounding automated library systems are a particular instance of general issues of office automation. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users http://hdl.handle.net/2142/1238 Terminal Paralysis or Showdown at the Interface Fine, Sara In 1978, the first of a series of national research studies was undertaken at the University of Pittsburgh on a phenomenon that was beginning to attract attention in librarianship resistance to technological innovation. 1 The application of technology to libraries was already in full swing and attention to the "barriers" to innovation and implementation was just beginning to hit the literature. Librarians, it seemed to some, were not moving fast enough. Librarians just did not seem to understand what was good for them. The reasons? The library literature gave plenty of reasons because librarians are fearful, timid, traditional, too lazy to learn, too entrenched in their ways, too possessive of their territory. In short, librarians were resistant to change. Resistance was seen as a single and simple phenomenon, a diagnostic label applied without discrimination to any behavior not seen as progressive or innovative or decisive. Resistance was an accusation, an exhortation, a cause for irritation and frustration to those who designed and planned for and then managed technological innovation. Libraries --Automation Library personnel management Online library catalogs Library catalogs and users