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You Want Me To Do WHAT? Lessons Learned from Mary Ellen Bates and the Special Library Trenches

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Title: You Want Me To Do WHAT? Lessons Learned from Mary Ellen Bates and the Special Library Trenches
Author(s): Barnes, Laura L.
Subject(s): Special libraries -- Management Libraries -- Customer service
Abstract: Essay about customer service and reference in special libraries.
Issue Date: 2009
Citation Info: Barnes, Laura L. (2009). "You Want Me To Do WHAT? Lessons Learned from Mary Ellen Bates and the Special Library Trenches." Issues in Science and Technology Librarianship, no. 58 (Summer).
Genre: Article
Type: Text
Language: English
URI: http://hdl.handle.net/2142/13789
Publication Status: published or submitted for publication
Peer Reviewed: not peer reviewed
Rights Information: copyright 2009, Laura L. Barnes
Date Available in IDEALS: 2009-09-22
 

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