Browse by Subject "Reference services"

  • Dougan, Kirstin (2012-07)
    Budget and staffing challenges as well as increased call for assessment and evaluation are affecting academic music libraries. In addition, patron needs and expectations are evolving and more of our collections are migrating ...

    application/vnd.openxmlformats-officedocument.presentationml.presentation

    application/vnd.openxmlformats-officedocument.presentationml.presentationMicrosoft PowerPoint 2007 (3Mb)
  • Edwards, Elizabeth Marie (2009)
    In the course of a reference transaction, academic librarians are expected to help patrons both find the information they are seeking while educating the patron about the process of finding, evaluating, and using information. ...

    application/msword

    application/mswordMicrosoft Word (154Kb)
  • Fenlon, Katrina S.; Palmer, Carole L. (2012-10-11)
    This slideset summarizes the results of a national survey of reference services providers, which aimed to evaluate the Institute of Museum and Library Services Digital Collections and Content resource. The full report will follow.

    application/pdf

    application/pdfPDF (2Mb)
  • Michalski, David (Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign., 1999)
    The discipline of anthropology presents librarians with a unique set of problems because of its ambiguous position within the intellectual structure of the university. Although anthropology has traditionally been categorized ...

    application/pdf

    application/pdfPDF (124Kb)
  • Parus, Dale J. (Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign., 1996)
    The reference librarian has perhaps the toughest job in librarianship - staffing the information desk. He or she must provide information every day to a variety of patrons on countless subjects. In addition, there is no ...

    application/pdf

    application/pdfPDF (21Kb)
  • Moss, Molly M. (Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign., 1997)
    The option of taking a course through distance education is becoming more and more common. When academic institutions start to offer the option of distance learning, this has an impact on the library and the services that ...

    application/pdf

    application/pdfPDF (246Kb)
  • Hahn, James F. (Emerald, 2014-07-10)
    The purpose of this paper is to report results of a formative usability study that investigated first-year student use of an optical character recognition (OCR) mobile application (app) designed to help students find ...

    application/pdf

    application/pdfPDF (8Mb)
  • Genz, Marcella D. (Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign, 1998)

    application/pdf

    application/pdfPDF (412Kb)