Browse by Author "Radford, Marie L."
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Approach or Avoidance? The Role of Nonverbal Communication in the Academic Library User's Decision to Initiate a Reference Encounter Radford, Marie L. (Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign, 1998)
Mitchell, Eugene S.; Radford, Marie L.; Hegg, Judith L. (Association of College and Research Libraries. American Library Association, 1994-01)
Shah, Chirag; He, Daqing; Radford, Marie L.; Oh, Jung-Sun; Connaway, Lynn Silipigni (iSchools, 2013-02)With an exponentially growing set of e-services and social networks that allow people to be not only consumers, but also producers of information, information seeking and sharing behaviors are rapidly changing. Innovations ...
The Critical Incident Technique and the Qualitative Evaluation of the Connecting Libraries and Schools Project Radford, Marie L. (Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign., 2006)This article describes Flanagan’s Critical Incident Technique (CIT) for those seeking guidance in its application. Examples in the library and information science (LIS) field are discussed, including an in-depth example ...
(Measuring Research Impact) “I Stay Away from the Unknown, I Guess,” Measuring Impact and Understanding Critical Factors for Millennial Generation and Adult Non-Users of Virtual Reference Services Radford, Marie L.; Connaway, Lynn Silipigni (2010-02-03)This paper reports results from a large, international grant-supported project to study the evaluation of live chat virtual reference services (VRS) from user, non-user, and librarian perspectives. It focuses on results ...
No more Lone Rangers: Setting the research and education agenda for collaborative information work in virtual environments Kern, M. Kathleen; Radford, Marie L.; Sanchez, Joe; Mon, Lorri; Pomerantz, Jeffrey (2010-02-03)In this Wild Card session, a team of facilitators will lead an open forum to formulate research and teaching agendas around the concern of collaborative information work.