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Title:I’ve only been here for two days, how do you…?: WhatsApp group as a social and collaborative information seeking virtual platform for women living abroad in the Middle East
Author(s):Ahmed, Sumayya; Clemens, Rachael
Subject(s):social and collaborative information seeking
everyday life information seeking
Middle East
Abstract:Drawing on the unified framework of Social and Collaborative Information Seeking (SCIS) and situated in the context of everyday life information seeking (ELIS), this study explores the information seeking behaviour of expatriate women acclimating to life in the Middle East. Using the communication and information exchanges among an existing, user-initiated WhatsApp group with the sole purpose of supporting women moving into the capital city of Qatar, Doha, this research examines the unique information needs expressed through group chat as well as the dynamic roles members play alternating between information seekers, providers, collaborators, and supporters. Computational analysis, qualitative coding, and questionnaire data help us understand how the group functions as a tool for women as they seek information and make sense of their new environment with the help and support of virtual strangers.
Issue Date:2018
Series/Report:iConference 2018 Proceedings
Genre:Conference Poster
Rights Information:Copyright 2018 is held by Sumayya Ahmed, Rachael Clemens. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2018-07-12

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