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Title:Designing for Humans, Not Robots (or Vulcans)
Author(s):Lueg, Christopher; Twidale, Michael
Subject(s):Information science
Embodied experience
Information seeking
Information interfaces
Abstract:There is growing interest in embodiment in information seeking, which we use as an opportunity to reconsider what we as designers of information interfaces aim for. While we have become quite good at developing interfaces that are effective at supporting specific needs or needs that have been rendered specific, we are still not good at providing interfaces that reflect a key human characteristic and strength: being embedded in this world and being curious about it. While this discussion is related to research into serendipity (see, e.g., Erdelez et al. 2016), we stay clear of this body of work since we feel the issue is a broader one: we seem to have become stuck designing interfaces that are more suitable for patient, logical, rational robots (or Vulcans) than for mammals who get tired, bored, exited, irritated, intrigued, or distracted, and who even change their minds about what they want to do.
Issue Date:2018
Publisher:Johns Hopkins University Press. The School of Information Sciences at Illinois. University of Illinois at Urbana-Champaign.
Citation Info:Lueg, Christopher & Twidale, Michael. "Designing for Humans, Not Robots (or Vulcans)." Library Trends, vol. 66 no. 4, 2018, pp. 409-421. Project MUSE, doi:10.1353/lib.2018.0010
Series/Report:Library Trends 66 (4). Spring 2018
Rights Information:Copyright 2018 Board of Trustees of the University of Illinois
Date Available in IDEALS:2018-09-19

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