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Title:The social media and civic engagement matrix
Author(s):Finholt, Anders; Million, A.J.; Hemphill, Libby
Subject(s):Civic engagement
Human-computer interaction (HCI)
Societal norms
Social media
Abstract:This poster presents a framework for classifying online civic behaviors expressed in social media. We draw attention to how engaged communities report high qualities of life, and then we argue prior research typically portrays engagements as positive and cooperative. We explain why prior studies seem to take the view they do and present findings from an interview study that suggests civic engagement often feels uncomfortable or negative. We propose a two-dimensional matrix of sociality and efficacy—the Social Media and Civic Engagement Matrix—that provides a useful theoretical tool for thinking about civic engagement activities. Finally, we conclude by outlining plans for future research using our framework.
Issue Date:2019-03-15
Series/Report:iConference 2019 Proceedings
Genre:Conference Poster
Sponsor:This material is based upon work supported by the U.S. National Science Foundation under Grant No. 1822228.
Rights Information:Copyright 2019 Anders Finholt, A.J. Million, and Libby Hemphill
Date Available in IDEALS:2019-03-22

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