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Title:Designing for separation: Participatory design with military veterans
Author(s):Lu, James Haoge-Ma; Corrales, Canela; Semaan, Bryan
Information and communications technologies (ICTs)
Participatory design
Abstract:Our research focuses on designing ICTs for US military veterans who are undergoing the transition from military to civilian life. Veterans are a unique case to explore transitions as they often experience several transitions at once—they often suffer from PTSD, become homeless, change occupations, and more. Amongst other challenges, veterans also experience identity crises as caused by the lack of continuity between military and civilian social worlds. Our work focuses on the initial phase of veteran transitions, or the separation phase, which is the period directly following a transition, and how we can best design new ICTs to help veterans manage life changes while also connect to and access critical resources that can help them regain a foothold in their daily lives. To help veterans learn how to manage conflicting rules and norms, and locate resources that can help aid them in their transitions, we describe an ongoing participatory design study through which we are empowering veterans in designing ICT resources that adhere to their unique values and needs.
Issue Date:2019-03-15
Series/Report:iConference 2019 Proceedings
Genre:Conference Poster
Rights Information:Copyright 2019 James Haoge-Ma Lu, Canela Corrales, and Bryan Semaan
Date Available in IDEALS:2019-03-22

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