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Title:Leaving no one behind: Preparing China's public librarians for providing multicultural services to ethnic minorities
Author(s):Zhou, Lihong; Cui, Cheng; Zijlstra, Tim
Ethnic minorities
Multicultural services
Public library
Abstract:This research aims to develop a guideline for training China's public librarians for the provision of multicultural services to ethnic minorities. This poster reports on the findings drawn from a pilot study, in which a qualitative case study approach was employed. Yanbian Library, the regional central library of China's Yanbian Korean Autonomous Prefecture, was selected as a case study. 10 library professionals were interviewed using a semi-structured interview script. All interviews were digitally recorded, transcribed, and analysed using a thematic analysis approach. The analysis pointed to six core capabilities for multicultural services, namely, library professional capabilities, multilingual capabilities, minority culture awareness, special collection development capabilities, technological capabilities, and service management capabilities.
Issue Date:2019-03-15
Series/Report:iConference 2019 Proceedings
Genre:Conference Poster
Rights Information:Copyright 2019 Lihong Zhou, Cheng Cui, and Tim Zijlstra
Date Available in IDEALS:2019-03-22

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