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Title:Negotiating for innovative service
Author(s):Bajema, Bruce D.
Subject(s):Libraries --Automation
Abstract:EVEN IN THE BEST of circumstances, where the product is easily definable and there is a plentitude of suppliers, contracts can be difficult. The minute one moves into the computer world with its infinite variety of hardware, software and combinations thereof, the difficulties grow geometrically. Add the factor of a new product to the combination and the odds might appear insurmountable. However, by the end of this paper, I trust that the reader will have gained an idea at least of the process used in this one instance to negotiate a contract for an innovative service. The key to success in this kind of venture is finding a vendor who is trustworthy and willing to adapt, change and be creative in the problem solving process. The product has to be viewed as a joint effort with mutual benefits. Try to avoid the "us-versus-them" syndrome.
Issue Date:1977
Publisher:Graduate School of Library Science, University of Illinois at Urbana-Champaign.
Citation Info:In Negotiating for computer services: Papers presented at the 1977 Clinic on Library Applications of Data Processing, April 24-27, 1977, ed. J.L. Divilbiss. Urbana, Il: Graduate School of Library Science: 23-30.
Series/Report:Clinic on Library Applications of Data Processing (14th : 1977)
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Rights Information:Copyright owned by Board of Trustees of the University of Illinois 1978.
Date Available in IDEALS:2007-06-30

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