Browse ALISE 2021 Works-in-Progress Showcase by Author "Clarke, Rachel Ivy"

  • Stanton, Katerina Lynn; Grimm, Alexandra; Zhang, Bo; Clarke, Rachel Ivy (2021-09-20)
    In the seminal work on emotional labor (EL), Arlie Hochschild (1983, 2012) defines EL as “the management of feeling to create a publicly observable facial and bodily display.” EL is “sold for a wage” (Hochschild, 2012). ...

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  • Clarke, Rachel Ivy; Stanton, Katerina Lynn; Grimm, Alexandra; Zhang, Bo (2021-09-20)
    We have seen a multitude of methods used to calculate and communicate the value of libraries to society. However, most of the existing techniques—such as return on investment or individual receipts that provide cost savings ...

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