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Interacting with computer users: Design considerations

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Title: Interacting with computer users: Design considerations
Author(s): Avner, Allen; Friedman, H. George, Jr.
Subject(s): Human computer interaction Interface design Usability
Abstract: The design of computer terminals which communicate with naive users in a humane yet effective manner involves problems that are common to many applications. Interactive computers are being used as everyday tools in settings that range from airlines to zoos. The problems met by the growing use of computer terminals in libraries are seldom unique to that setting. In fact, the experience of the authors over the past two decades suggests the existence of a set of design problems that turn up whenever interactive computer terminals are used, whatever the setting. These hindrances emanate from inappropriate dependence on a few simplifying assumptions that make design easier at the cost of lowered effectiveness. This paper outlines six of these fallacious assumptions, describes the reasons for their beguiling attractiveness, and suggests alternative views that should lead to better design.
Issue Date: 1980
Publisher: Graduate School of Library Science. University of Illinois at Urbana-Champaign.
Citation Info: In Public access to library automation: Papers presented at the 1980 Clinic on Library Applications of Data Processing. Ed. J.L. Divilbiss. Urbana, Il: Graduate School of Library Science: 8-19.
Series/Report: Clinic on Library Applications of Data Processing (17th : 1980)
Genre: Conference Paper / Presentation
Type: Text
Language: English
ISBN: 0-87845-065-3
ISSN: 0069-4789
Publication Status: published or submitted for publication
Rights Information: Copyright owned by Copyright 1980 Board of Trustees of the University of Illinois
Date Available in IDEALS: 2007-07-02

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