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Title:The Management of Automation: A Review of the Proceedings of the Data Processing Clinics
Author(s):Rubin, Richard E.
Subject(s):Human-computer interaction
User interfaces (Computer systems)
Abstract:The topic for this presentation is the Management of Library Automation as viewed through the twenty-five years of data processing clinic proceedings. In a way, it is a disconcerting topic, because it generates ambivalence: have librarians managed automation, or has it managed librarians? The author's experience suggests that the introduction of new technology stimulates in employees either cynicism or a powerful existential angst. Predictably, the managerial pose that is struck when employees express trepidation concerning new technology is that they (the employees) must adapt; that the key to dealing with automation is (the employees') open-mindedness and flexibility; and that it is their (the employees') defects mental, emotional, or physical that threaten the success of automation. It is not surprising, then, that much of the current management literature, including a recent edition of the proceedings (Shaw, 1985), concentrates on why employees fear and resist technology, and how employers might dispel their misgivings.
Issue Date:1988
Publisher:Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Citation Info:In M.A. Siegel, ed. 1988. Design and evaluation of computer/human interfaces : issues for librarians and information scientists. Papers presented at the 1988 Clinic on Library Applications of Data Processing. Urbana, Il: Graduate School of Library and Information Science: 53-68.
Series/Report:Clinic on Library Applications of Data Processing (25th : 1988)
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Rights Information:Copyright owned by Board of Trustees of the University of Illinois. 1988.
Date Available in IDEALS:2007-07-10

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