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Title:Usability Research as Participative Inquiry
Author(s):Bishop, Ann Peterson; Bruce, Bertram C.
Digital libraries
Participatory inquiry
Participatory design
Digital Divide
inquiry-based learning
Participatory action research
Abstract:Digital library usability research often does little to develop the capacity of users or improve social outcomes associated with use. These research consequences, however, are important when users represent marginalized members of society, such as the poor and people of color. Drawing on the tenets of participatory action research and the notion of a “community of inquiry” as developed in the philosophy of John Dewey and Charles S. Peirce, we discuss usability research as a democratic and collaborative process in which all digital library stakeholders can learn from each other. Our “participative inquiry” approach to the design and evaluation of digital libraries is grounded in two empirical research projects: 1) the development of a digital library of health information for African American women; and 2) the creation of a digital library that is itself devoted to inquiry-based learning.
Issue Date:2002
Citation Info:Bishop, Ann P., & Bruce, Bertram C. (2002, July 14-18). Usability research as participative inquiry. In Ann Blandford & George Buchanan (eds.), Proceedings of the JCDL workshop on usability of digital libraries (pp. 26-28).
Conference Paper / Presentation
Publication Status:published or submitted for publication
Peer Reviewed:is peer reviewed
Date Available in IDEALS:2009-08-06

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