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Satisfying the Needs of the Community's Library Users

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Title: Satisfying the Needs of the Community's Library Users
Author(s): Harlan, Harold O.
Subject(s): Reference services (Libraries)
Abstract: When you, and those associated with you in planning your library's program of service, have defined your objectives and identified the public you seek to serve, it is necessary to consider means of satisfying the needs of the people you serve. It is the function of this paper to explore some possible approaches to the problem of satisfying these needs. .. approaches, many of which will be developed in greater detail in later papers at this conference. Our objective here will be to consider briefly the importance of a librarian's knowledge of the economic, civic, and social patterns which make up the fabric of community life, then the selection of materials which will give the library the informational resources to meet the particular needs of the community. In this development of the library's collection, the role of intelligent, interested citizens can be an important one. Our staff resources must next engage our attention, as we consider the qualifications of the reference librarian and the planning of staff time which will best utilize the special skills of professionally-trained personnel. Since none of our libraries can encompass all of the recorded information which our users may need, we must give continuing consideration to the means of interlibrary organization that will achieve prompt transmission of information between libraries. Finally, we must see that the public is made fully aware of the resources and services that the library offers.
Issue Date: 1957
Publisher: Graduate School of Library Science. University of Illinois at Urbana-Champaign.
Citation Info: In R.B.Phelps and J.Phillips (eds). 1957. The library as a community information center; papers presented at an institute conducted by the University of Illinois Library School, September 29-October 2, 1957. Urbana, Il: Graduate School of Library Science: 18-27.
Series/Report: Allerton Park Institute (4th : 1957)
Genre: Conference Paper / Presentation
Type: Text
Language: English
URI: http://hdl.handle.net/2142/1452
ISSN: 0536-4604
Publication Status: published or submitted for publication
Rights Information: Copyright owned by Board of Trustees of the University of Illinois 1957.
Date Available in IDEALS: 2007-07-13
 

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