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Title:The Development of a Staff for Reference Work
Author(s):Knox, Margaret Enid
Subject(s):Reference services (Libraries)
Abstract:"No library can render effective service without adequate and competent personnel. The library's unique function of serving as the one unbiased, non-partisan bureau of information for all the people calls for personnel of the highest competence and integrity. The selection of qualified staff members as well as the organization and conditions under which they work, are basic considerations in an institution dedicated to public service. "* In these words the new Public Library Standards affirm the significance of the human element in library service. While some similar statements of the importance of the staff of a library may be found in the library literature, until recent years little serious attention has been given to the problems of staff training and development. Librarians, in the main, have tended to devote the greater portion of their time and energies to the selection and development of their library collections, with little time for the post professional or in-service training of their library staffs.
Issue Date:1957
Publisher:Graduate School of Library Science. University of Illinois at Urbana-Champaign.
Citation Info:In R.B.Phelps and J.Phillips (eds). 1957. The library as a community information center; papers presented at an institute conducted by the University of Illinois Library School, September 29-October 2, 1957. Urbana, Il: Graduate School of Library Science: 137-151.
Series/Report:Allerton Park Institute (4th : 1957)
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Rights Information:Copyright owned by Board of Trustees of the University of Illinois 1957.
Date Available in IDEALS:2007-07-13

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