|Author(s):||Phelps, Rose B.
|Subject(s):||Reference services (Libraries)
|Abstract:||The institute speakers, and the ensuing discussions,
looked at reference work from four different approaches: the
nature and spirit of reference service; its extension through
effective public relations; its strengthening through greater
knowledge of the materials and users; and its improvement
through better organization and better selected and trained
As for the first, there was general acknowledgment of the
role of the library as an information center, in which the reference
service concept as developed in the United States plays
a principal part. The reference librarian is recognized as the
interpreter of the library's collections. To do this well calls
for special talent and skill.
In the community constellation of institutions, organizations,
and associations, the function of the library is to serve
as a center of information. In any community there are many
different "publics" with many different informational needs and
demands. The individual library user probably belongs to
several groups, e.g., he is a citizen, a father of a family, a
businessman, and an amateur musician. His need for information
may vary from details of a purely factual type as a date
or address, to a question which requires the use of the library's
whole resources on a certain subject and the borrowing
of material not in the library. Among the publics which
can be identified in any sizable community are groups concerned
with its government, business, industry, labor, and
|Publisher:||Graduate School of Library Science. University of Illinois at Urbana-Champaign.
|Citation Info:||In R.B.Phelps and J.Phillips (eds). 1957. The library as a community information center; papers presented at an institute conducted by the University of Illinois Library School, September 29-October 2, 1957. Urbana, Il: Graduate School of Library Science: 170-175.
|Series/Report:||Allerton Park Institute (4th : 1957)
|Genre:||Conference Paper / Presentation
|Publication Status:||published or submitted for publication
|Rights Information:||Copyright owned by Board of Trustees of the University of Illinois 1957.
|Date Available in IDEALS:||2007-07-13