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Author(s):Phelps, Rose B.
Subject(s):Reference services (Libraries)
Abstract:The institute speakers, and the ensuing discussions, looked at reference work from four different approaches: the nature and spirit of reference service; its extension through effective public relations; its strengthening through greater knowledge of the materials and users; and its improvement through better organization and better selected and trained personnel. As for the first, there was general acknowledgment of the role of the library as an information center, in which the reference service concept as developed in the United States plays a principal part. The reference librarian is recognized as the interpreter of the library's collections. To do this well calls for special talent and skill. In the community constellation of institutions, organizations, and associations, the function of the library is to serve as a center of information. In any community there are many different "publics" with many different informational needs and demands. The individual library user probably belongs to several groups, e.g., he is a citizen, a father of a family, a businessman, and an amateur musician. His need for information may vary from details of a purely factual type as a date or address, to a question which requires the use of the library's whole resources on a certain subject and the borrowing of material not in the library. Among the publics which can be identified in any sizable community are groups concerned with its government, business, industry, labor, and transportation.
Issue Date:1957
Publisher:Graduate School of Library Science. University of Illinois at Urbana-Champaign.
Citation Info:In R.B.Phelps and J.Phillips (eds). 1957. The library as a community information center; papers presented at an institute conducted by the University of Illinois Library School, September 29-October 2, 1957. Urbana, Il: Graduate School of Library Science: 170-175.
Series/Report:Allerton Park Institute (4th : 1957)
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Rights Information:Copyright owned by Board of Trustees of the University of Illinois 1957.
Date Available in IDEALS:2007-07-13

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