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Title:The informatics moment: Grassrooting the space of flows in an urban branch library
Author(s):Williams, Kate
Subject(s):Community Informatics
Information Policy
Social Informatics
Libraries
Abstract:Preliminary results of a study of how cybernavigators work to support patrons using computers and the internet in public library locations in the context of a surge in unemployment. Conceptualizes the informatics moment as compared to the reference interview conceptualized 40 years ago, and uses multiple methods to point to informatics moment success and what influences it.
Issue Date:2010-02-03
Type:Text
URI:http://hdl.handle.net/2142/14915
Date Available in IDEALS:2010-02-20


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