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Employee Turnover and the Exit Interview

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Title: Employee Turnover and the Exit Interview
Author(s): Neal, James G.
Subject(s): Library personnel management
Abstract: Employee turnover is an important measure of the health of an organization. All libraries should implement a three-step program of turnover management: the collection and analysis of data on turnover patterns, the identification of those factors contributing to turnover in the library through organization of a formal exit interview program, and implementation of remedial actions which address the main causes of turnover. This article focuses on the exit interview as an effective tool for documenting the causes of turnover in a library and for influencing management action. The exit interview must be based upon a standardized format, assure employee confidentiality, employ talented interviewing staff, involve periodic assessment of effectiveness, and provide for routine feedback to management.
Issue Date: 1987
Publisher: Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Citation Info: In R.Rubin (ed). 1987. Critical issues in library personnel management: Papers presented at the 29th Allerton Park Institute. Urbana, Il: Graduate School of Library and Information Technology: 32-39.
Series/Report: Allerton Park Institute (29th : 1987)
Genre: Conference Paper / Presentation
Type: Text
Language: English
URI: http://hdl.handle.net/2142/1675
ISBN: 0-87845-081-5
ISSN: 0536-4604
Publication Status: published or submitted for publication
Rights Information: Copyright owned by Board of Trustees of the University of Illinois. 1987.
Date Available in IDEALS: 2007-07-23
Related Item: This Allerton Park Institute has also been published as the Summer 1989 issue of Library Trends (Volume 38, No. 1).
 

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