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Organization and Staff Renewal Using Assessment

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Title: Organization and Staff Renewal Using Assessment
Author(s): Oltmanns, Gail V.
Subject(s): Leadership in libraries Library organization
Abstract: A library that recognizes the need for and benefits of assessment of performance and service presents rewarding opportunities for staff to become more engaged in their work and to identify more strongly with the library’s mission and goals. The process and results of both quantitative and qualitative assessment efforts offer possibilities for employees to develop new skills, take on new tasks, and embark on new jobs. Integrating organizational assessment activities into the library’s routine helps the library to understand and more fully satisfy customer needs. It also encourages the library to anticipate future needs while remaining flexible enough to manage the organization’s response to change easily and effectively.
Issue Date: 2004
Publisher: Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Citation Info: In Library Trends 52(1) Summer 2004: 156-171.
Genre: Article
Type: Text
Language: English
URI: http://hdl.handle.net/2142/1725
ISSN: 0024-2594
Publication Status: published or submitted for publication
Rights Information: Copyright owned by Board of Trustees of the University of Illinois. 2004.
Date Available in IDEALS: 2007-07-24
 

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