Files in this item



application/pdf59.1-2.wagner.pdf (104kB)


Title:The Urban Library Program: Challenges to Educating and Hiring a Diverse Workforce
Author(s):Wagner, Mary M.; Willms, Debbie
Subject(s):Workforce Issues in Library and Information Science
Minority library employees -- Recruiting -- United States.
Diversity in the workplace -- United States.
Saint Paul Public Library.
St. Catherine University.
Abstract:From 2003 through the fall of 2009, St. Catherine University (formerly the College of St. Catherine) and the Saint Paul Public Library collaborated to create the Urban Library Program (ULP), an Institute of Library and Museum Services (IMLS) supported project to recruit, educate, hire, and retain a diverse paraprofessional workforce in the metropolitan Twin Cities of Minnesota. Studies of graduates of the ULP demonstrate its success in educating diverse individuals for employment in libraries in spite of the complexity of their language, economic, and educational challenges. These same studies also reveal institutional and professional barriers to hiring a qualified, diverse workforce. This case study investigates challenges to attracting and educating a diverse workforce, structural barriers that inhibit hiring, class conflicts arising in the workplace, and unexpected results from the program. The authors conclude that for the population targeted in this project, education alone is not the answer to diversifying the workforce. A strong support network is necessary to navigate higher education systems, the hiring practices of libraries, as well as the professional library community.
Issue Date:2010
Publisher:Johns Hopkins University Press and the Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign
Citation Info:In Library Trends 59(1-2) Summer/Fall 2010: 128-146.
Publication Status:published or submitted for publication
Rights Information:Copyright 2010 Board of Trustees of the University of Illinois
Date Available in IDEALS:2012-10-16

This item appears in the following Collection(s)

Item Statistics