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Title:How first-year students navigate the stacks: implications for improving wayfinding
Author(s):Hahn, James F.; Zitron, Lizz
first-year undergraduate students
Undergraduate libraries.
undergraduate students
Abstract:First-year undergraduate students frequently encounter navigation problems in locating known items in the library. This study follows students through the library collection after they have a call number in order to uncover attributes of building layout that aid navigation and identify fail points. Researchers used ethnographic methodologies of interviewing, observation, and a “think-aloud protocol” to understand the first-year student’s conceptual frame in navigating library collections.
Issue Date:2011-09
Citation Info:Hahn, J. & Zitron, L. (2011). How first-year students navigate the stacks: implications for improving wayfinding. Reference & User Services Quarterly 51 (1)
Publication Status:published or submitted for publication
Peer Reviewed:is peer reviewed
Date Available in IDEALS:2011-05-21

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