Files in this item



application/vnd.openxmlformats-officedocument.wordprocessingml.documentDouganMusicReferenceAssessmentFinal.docx (73kB)
Post-Print VersionMicrosoft Word 2007


Title:Delivering and Assessing Music Reference Service
Author(s):Dougan, Kirstin
Subject(s):reference service
Academic Libraries
Music libraries
Academic Library Assessment
Abstract:The nature of music collections and their use means that patrons have always required specialized guidance from librarians to access what they need. Currently, library patrons' expectations are growing as collections and their delivery modes evolve. Music reference services must adapt to effectively address these needs. This article examines the challenges to delivering effective music reference service, the basics of reference assessment, and how assessment models such LibQual+, the Wisconsin-Ohio Reference Evaluation Program, and the Reference Effort Assessment Data Scale can help librarians build patron-centered music reference services.
Issue Date:2013
Publisher:Taylor and Francis
Citation Info:Dougan, Kirstin. 2013. Delivering and Assessing Music Reference Service. The Reference Librarian 54(1): 38-54.
Publication Status:published or submitted for publication
Peer Reviewed:is peer reviewed
Date Available in IDEALS:2013-01-14

This item appears in the following Collection(s)

Item Statistics