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Title:From push brooms to prayer books: Social media and social networks during the London riots
Author(s):Glasgow, Kimberly; Fink, Clayton
Subject(s):Online social networks
Social media
Twitter--Social aspects
Crisis response
Crisis informatics
Information behavior
Research methods
Social and community informatics
Emergency response
Emergency communication systems
Abstract:Social media, such as microblogging, is a powerful medium for sharing information and organizing response in times of crisis or extreme events. We propose methods to integrate topical and social information and behavior derived from social media to improve situational understanding during an extreme event. Using Twitter data from the 2011 London riots, we analyze emergent social networks directly relating to response to crisis. We construct social networks from these tweets based on talking to (directed communication), quoting (retweeting), and talking about (mentioning) behaviors. We examine networks of riot response oriented around cleanup or prayer activities. These networks differ in size, structure, and membership. We identify prominent network actors and assess their similarity. These methods may enable more effective response during disasters or other emergency events.
Issue Date:2013-02
Citation Info:Glasgow, K., & Fink, C. (2013). From push brooms to prayer books: Social media and social networks during the London riots. iConference 2013 Proceedings (pp. 155-169). doi:10.9776/13167
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Peer Reviewed:is peer reviewed
Rights Information:Copyright © 2013 is held by the authors.Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2013-01-30

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