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Title:Using vignettes to study conflict management practices in enterprise architecture initiatives
Author(s):Zhang, Guangxuan; Purao, Sandeep
Subject(s):conflict management
enterprise architecture
information organization
qualitative data analysis
Abstract:This note presents an ongoing effort to study conflict management practices in EA initiatives. We suggest an adaptation of the vignette technique to collect data and describe how it was used as part of an exploratory study. The analysis so far reveals four conflict management practices – avoiding, dominating, compromising, and transforming. We describe situations in which the four practices were used, investigate some of the intricacies revealed by the vignettes and elaborate on the potential for using vignettes to study conflict management practices.
Issue Date:2013-02
Citation Info:Zhang, G., & Purao, S. (2013). Using vignettes to study conflict management practices in enterprise architecture initiatives. iConference 2013 Proceedings (pp. 472-479). doi:10.9776/13258
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Peer Reviewed:is peer reviewed
Rights Information:Copyright © 2013 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2013-01-30

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