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Title:Three Digital Platforms: Hangzhou Public Library Widens Access to Resources
Author(s):Clark, Christopher Peter; Su, Hui; Ruan, Li
Subject(s):Hangzhou Public Library
Community informatics
China
Abstract:This article investigates the “three digital platforms” of Hangzhou Public Library 杭州图书馆 through a discussion of information inequality, the digital divide, and community informatics. After an introduction to the context of contemporary China, and in particular Hangzhou, the authors consider the resources themselves with special reference to their ability to reduce information inequality. These resources—the “Three Platforms” referenced in the title of this essay—are: the library’s Website (which can be accessed through standard browser applications), a Wireless Application Protocol (WAP) service that is available to mobile users, and a unique digital television service (that is supplied in collaboration with a local cable television company). As part of this discussion, the authors provide data on the number of users and views each service has had in the time since their implementation; offer detailed information on the profile of Website use and the numbers of library patrons taking part in library activities; assess the impact of these services; and debate their implications for community informatics and digital inequality in Hangzhou. Finally, the authors discuss potential future developments.
Issue Date:2013
Publisher:Johns Hopkins University Press and the Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign
Citation Info:In Library trends 62(1) Summer 2013: 140-159.
Genre:Article
Type:Text
Language:English
URI:http://hdl.handle.net/2142/46261
ISSN:0024-2594
DOI:10.1353/lib.2013.0023
Publication Status:published or submitted for publication
Rights Information:Copyright 2013 Board of Trustees of the University of Illinois
Date Available in IDEALS:2013-11-21
2015-09-21


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