Browse 1990: Evaluation of Public Services and Public Services Personnel by Author "Turock, Betty J."

  • Turock, Betty J. (Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 1991)
    Over the past twenty years, librarianship has promulgated quantitative evaluation through the application of output measures to a goal-based model, even in the face of evidence that such an approach makes difficult the ...


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