Files in this item



application/pdf363_ready.pdf (124kB)
(no description provided)PDF


application/octet-stream363.epub (2MB)
(no description provided)Unknown


application/ (161kB)
(no description provided)Unknown


Title:The Role of Team's Communication Practices in Between-Team Decision Making Activities
Author(s):Xiao, Lu; Martin, Jennifer; Buchel, Olga; Huang, Dongyan
Subject(s):inter-cultural teamwork
inter-team communication
qualitative study
Abstract:Research into teams has focused largely on intra-team or sub-team activities. Although activities involving two or more teams are becoming increasingly common due to outsourcing and globalization in the workplace, there are few studies about them. In this project, we studied two engineering teams and their activities for five months. The two teams, which belong to a Canadian company, are located in different countries. We collected different kinds of data to explore various aspects of the teams and their activities. In this research note, we report our preliminary findings about two teams' communication practices. Specifically, the findings suggest that despite the presence of video conference tool, file sharing tool, electronic mails, and phones, onsite visit and/or face-to-face interactions have great impact on the satisfaction level of the members' experiences of working with another remote team of different national culture.
Issue Date:2014-03-01
Citation Info:Xiao, L., Martin, J., Buchel, O., & Huang, D. (2014). The Role of Team's Communication Practices in Between-Team Decision Making Activities. In iConference 2014 Proceedings (p. 770 - 777). doi:10.9776/14363
Series/Report:iConference 2014 Proceedings
Genre:Conference Paper / Presentation
Other Identifier(s):363
Publication Status:published
Peer Reviewed:yes
Rights Information:Copyright 2014 is held by the authors of individual items in the proceedings. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2014-02-28

This item appears in the following Collection(s)

Item Statistics