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Title:Intercultural Awareness: Cultural and Relational Effects on Awareness Information Gathering Behavior
Author(s):Bi, Nanyi; Birnholtz, Jeremy; Fussell, Susan
Subject(s):awareness information
intercultural
familiarity
collaboration.
Abstract:Awareness information, information about others' presence and activities that allows us to determine their availability for conversation, plays an important role in workplace communication, as people often gather and act on it in the process of negotiating mutual availability. This paper presents a laboratory experiment examining how gathering awareness information is affected by the cultural backgrounds and mutual familiarity of collaborators. Results suggest that members of cultures considered more relationship-oriented (e.g., China) gathered awareness information less frequently than members of cultures that are more task-oriented (e.g., the United States). We argue that this is because of the different motivations for interaction prioritized by these cultures. We did not find any effect for familiarity, but provide several alternative explanations for this result.
Issue Date:2014-03-01
Publisher:iSchools
Citation Info:Bi, N., Birnholtz, J., & Fussell, S. (2014). Intercultural Awareness: Cultural and Relational Effects on Awareness Information Gathering Behavior. In iConference 2014 Proceedings (p. 426 - 443). doi:10.9776/14122
Series/Report:iConference 2014 Proceedings
Genre:Conference Paper / Presentation
Type:Text
Language:english
URI:http://hdl.handle.net/2142/47310
DOI:10.9776/14122
Other Identifier(s):122
Publication Status:published
Peer Reviewed:yes
Rights Information:Copyright 2014 is held by the authors of individual items in the proceedings. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2014-02-28


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