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Title:Peer performance appraisal of reference librarians in a public library
Author(s):King, Geraldine B.; Mahmoodi, Suzanne H.
Subject(s):Reference services (Libraries)
Public libraries
Abstract:The reference librarians at Ramsey County Public Library, a suburban Twin Cities public library, developed an innovative performance appraisal system that includes self-evaluation and a peer group / discussion. Each librarian rates her/himself on a thirteen-page list of reference librarian competencies and assesses the effect of other factors on his/her ability to do the job. A summary of these two parts plus a report on past objectives, a draft of future objectives, and a list of prioritized duties are given to each member of the reference department prior to a one-hour group discussion. Initial evaluations of the process were primarily positive; all twelve participants wished to continue its use. Relating competencies to objectives resulted in a specific self development plan. Relating self-development needs and job duties facilitated priority setting. The process has now been expanded to include nonprofessional public services personnel, technical services staff, and branch libraries.
Issue Date:1991
Publisher:Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign
Citation Info:In B. Allen (ed) Evaluation of Public Services and Public Services Personnel (Papers presented at the Allerton Park Institute held October 28-30, 1990): 167-203.
Series/Report:Allerton Park Institute (32nd : 1990)
Genre:Conference Paper / Presentation
Publication Status:published or submitted for publication
Date Available in IDEALS:2007-04-15

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