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Peer performance appraisal of reference librarians in a public library

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Title: Peer performance appraisal of reference librarians in a public library
Author(s): King, Geraldine B.; Mahmoodi, Suzanne H.
Subject(s): Reference services (Libraries) Evaluation Public libraries
Abstract: The reference librarians at Ramsey County Public Library, a suburban Twin Cities public library, developed an innovative performance appraisal system that includes self-evaluation and a peer group / discussion. Each librarian rates her/himself on a thirteen-page list of reference librarian competencies and assesses the effect of other factors on his/her ability to do the job. A summary of these two parts plus a report on past objectives, a draft of future objectives, and a list of prioritized duties are given to each member of the reference department prior to a one-hour group discussion. Initial evaluations of the process were primarily positive; all twelve participants wished to continue its use. Relating competencies to objectives resulted in a specific self development plan. Relating self-development needs and job duties facilitated priority setting. The process has now been expanded to include nonprofessional public services personnel, technical services staff, and branch libraries.
Issue Date: 1991
Publisher: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign
Citation Info: In B. Allen (ed) Evaluation of Public Services and Public Services Personnel (Papers presented at the Allerton Park Institute held October 28-30, 1990): 167-203.
Series/Report: Allerton Park Institute (32nd : 1990)
Genre: Conference Paper / Presentation
Type: Text
Language: English
URI: http://hdl.handle.net/2142/615
ISBN: 0878450866
ISSN: 0536-4604
Publication Status: published or submitted for publication
Date Available in IDEALS: 2007-04-15
 

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