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|Title:||The Effectiveness of Marketing Policy Boycotts|
|Author(s):||Garrett, Dennis Edward|
|Department / Program:||Business Administration|
|Degree Granting Institution:||University of Illinois at Urbana-Champaign|
|Subject(s):||Business Administration, Marketing|
|Abstract:||Protest groups often utilize boycotts in an attempt to force their targets to modify an allegedly improper policy. This dissertation specifically evaluated the effectiveness of boycotts designed to alter organizations' marketing policies. Contrary to previous work, effectiveness was defined as the amount of actual change in the targets' offensive policies. The central theory of the dissertation posited that the effectiveness of a boycott is dependent on (1) the economic pressure on the target, (2) the image pressure on the target, and (3) the target's commitment to its policies.
Telephone interviews were completed with representatives from both the boycott targets and the boycott agents in 21 marketing policy boycotts which occurred during the period of 1981-1984. The qualitative information obtained during these interviews was content analyzed by two coders to create quantitative measures of the central constructs.
As hypothesized, the results showed that economic pressure and image pressure are positively and significantly correlated with the effectiveness of a boycott, while the target's policy commitment is negatively and significantly correlated with the effectiveness of a boycott. Strategic implications of these findings for the agents and the targets are discussed.
Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 1985.
|Date Available in IDEALS:||2014-12-15|
This item appears in the following Collection(s)
Dissertations and Theses - Business Administration
Graduate Dissertations and Theses at Illinois
Graduate Theses and Dissertations at Illinois