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|Title:||Intermarket Patronage Revisited: The Relationship Between Relative Perceived Quality and Relative Perceived Sacrifice|
|Author(s):||Gooding, Sandra K. Smith|
|Doctoral Committee Chair(s):||Sudman, Seymour|
|Department / Program:||Business Administration|
|Degree Granting Institution:||University of Illinois at Urbana-Champaign|
|Subject(s):||Business Administration, Marketing
Health Sciences, Health Care Management
|Abstract:||Past research on intermarket patronage has focused on either the characteristics of the market (e.g. distance, population) or of the consumer (e.g. demographics, psychographics). As a result, a comprehensive explanation of outshopping behavior has yet to be provided. This dissertation research seeks to incorporate recent insights into consumers' quality perceptions, along with knowledge gained from former outshopping studies, into a general framework designed to more fully explain intermarket patronage.
This framework is based on the proposition that the decision to outshop results from a comparison of the relative prepurchase perceived quality and the relative perceived effort associated with alternative shopping locations. Based on this theoretical framework, seven hypotheses are developed.
The empirical testing of these hypotheses is accomplished in the hospital industry. A survey of 500 residents of five southern counties in Illinois provides evidence substantially supporting the majority of the hypotheses. Relative prepurchase perceived quality and relative perceived sacrifice do contribute significantly to an expanded explanation of intermarket patronage.
Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 1992.
|Date Available in IDEALS:||2014-12-17|
This item appears in the following Collection(s)
Dissertations and Theses - Business Administration
Graduate Dissertations and Theses at Illinois
Graduate Theses and Dissertations at Illinois