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Title:Managing without Authority: Records Managers in Interorganizational Contexts
Author(s):Sholler, Dan; Stratton, Caroline
Subject(s):education in library and information sciences
information technology and work
archives and records
Abstract:Information professionals are taking on new roles in modern organizations. Specifically, these professionals are tasked with gaining coworkers’ compliance with information communication and management policies. However, they often lack the formal authority of traditional managers. We report on preliminary findings from a qualitative study of records managers, focusing on the interpersonal skills they use to achieve compliance.
Issue Date:2015-03-15
Publisher:iSchools
Series/Report:iConference 2015 Proceedings
Genre:Conference Paper/Presentation
Type:Text
Language:English
URI:http://hdl.handle.net/2142/73444
Peer Reviewed:yes
Rights Information:Copyright 2015 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2015-03-23


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