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Title:Critical factors leading to ERP replacement in Higher Education Institutions in Saudi Arabia: preliminary results
Author(s):Aljohani, Arwa Mohammed; Peng, Alex; Nunes, Miguel
Subject(s):information systems
Abstract:Enterprise Resource Planning (ERP) has been extensively researched with regard to the business environment, but not so much in relation to higher education institutions (HEIs). The review of the available ERP literature outlined ERP adoption, implementation and success cases as the main areas of research. By contrast, fewer studies have addressed the challenges and problems associated with replacement of one ERP system with another. This study aims to fill this gap in the literature by investigating the case study of a large university from Saudi Arabia in which the local ERP system was replaced with SAP ERP. According to the preliminary results obtained, the decision to replace an ERP system is influenced by several important factors. These factors were trend pressure, dependency on foreign experts, poor integration and public negativity. This paper presents a summary of these perceived factors.
Issue Date:2015-03-15
Series/Report:iConference 2015 Proceedings
Genre:Conference Poster
Peer Reviewed:yes
Rights Information:Copyright 2015 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2015-03-24

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