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Is "User Friendly" really possible in library automation?

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Title: Is "User Friendly" really possible in library automation?
Author(s): Carrison, Dale K.
Subject(s): Libraries --Automation Library catalogs and users User interfaces (Computer systems) Design
Abstract: The term user friendly has become a buzzword. Everyone would probably agree that online library systems should be approachable. However, despite efforts to make system use easier, many first-time users still feel intimidated. The major cause of user fear may be the everyday jargon used by those persons who are the corporate keepers of the Holy Grail i.e., automated library systems. Often the words used in discussing online systems are overly expressive and needlessly violent in tone. Even the term user fits this situation because it sounds drug related rather than library related.
Issue Date: 1986
Publisher: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign
Citation Info: In Lancaster, F.W. (ed). (1986) What is user friendly? : Clinic on Library Applications of Data Processing. Urbana, Il: Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign: 45-51.
Series/Report: Clinic on Library Applications of Data Processing (23rd : 1986)
Genre: Conference Paper / Presentation
Type: Text
Language: English
URI: http://hdl.handle.net/2142/759
ISBN: 0-87845-072-6
ISSN: 0069-4789
Publication Status: published or submitted for publication
Rights Information: Copyright owned by Copyright 1986 Board of Trustees of the University of Illinois
Date Available in IDEALS: 2007-05-23
 

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