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Title:Records management for electronic mail
Author(s):Main, Eron
Subject(s):Management of e-mail
Records management
Abstract:Organizations are increasingly using electronic mail (email) for internal communications. Such communication may be replacing more formal written systems which supported filing and records management. While there is a body of opinion which holds that email does not produce records, cases such as Armstrong vs. Executive Office of the President (1993) have upheld the existence of email records. Organizations using email may not have systems in place to ensure the capture of vital records produced in this new medium. This article will discuss the status of email messages as records, examine the records management challenges and advantages provided by email, and offer recommendations for the effective management of email records.
Issue Date:1998
Publisher:Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign.
Citation Info:Main, Eron. "Records Management for Electronic Mail." Katharine Sharp Review, no. 6 (1998).
Series/Report:Katharine Sharp Review ; no. 006, Winter, 1998
Rights Information:Copyright 1998 is held by Eron Main
Date Available in IDEALS:2015-07-23

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