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Service is Sovereign: Strategic Change and the Future of Library Services

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Title: Service is Sovereign: Strategic Change and the Future of Library Services
Author(s): Walter, Scott; Kaufman, Paula T.
Subject(s): Strategic Planning Library Services Future of Academic Libraries Academic Libraries
Abstract: The academic library of the 21st century will be distinguished by the scope and quality of its service programs. Fundamental changes in the academic and scholarly environment demand new approaches to defining core library services and to building capacity among our staff to deliver those services. In this presentation, we discuss the concept of the "service turn" and its significance for the future of academic libraries, and describe emergent models for service programs in U.S. academic libraries.
Issue Date: 2008-07
Citation Info: Walter, S., & Kaufman, P. (2008, July-August). Service is sovereign: Strategic change and the future of library services. Address presented at the LibraryConnect Seminar 2008, Tokyo, Japan; Singapore; Selangor Darul Ehsan, Malaysia; and Bangkok, Thailand.
Genre: Conference Paper / Presentation
Type: Text
URI: http://hdl.handle.net/2142/8769
Publication Status: unpublished
Peer Reviewed: not peer reviewed
Date Available in IDEALS: 2008-06-18
 

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