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Title:Sharing food, gathering information: the context and visibility of community information work in a crisis event
Author(s):Dailey, Dharma; Robinson, John; Starbird, Kate
Subject(s):crisis informatics
emergency response
volunteerism
emergent collaborations
Abstract:This paper describes ICT use after a disaster, connecting the stories of various community responders and tracing their activities across sociotechnical networks. Drawing on contextual interviews and the digital record, we reveal how information work, food work, and emotional labor intersected. At the most superficial level, we find that many community responders continue to rely upon face-to-face communication and “real simple” technologies to coordinate their activities. This research also speaks to the visibility of community response work—offering a method for surfacing less visible work given the social complexities of a disaster. This approach provides a complementary perspective to research that relies solely on digital traces.
Issue Date:2016-03-15
Publisher:iSchools
Citation Info:NA
Series/Report:IConference 2016 Proceedings
Genre:Conference Paper / Presentation
Type:Text
Language:English
URI:http://hdl.handle.net/2142/89329
DOI:10.9776/16217
Rights Information:Copyright 2016 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2016-03-08


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