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Title:The customer is always right: analyzing existing market feedback to improve TVs
Author(s):Valderrama, Jose; Rawley, Laure; Smith, Simon; Whiting, Mark
Subject(s):sentiment
features
products
covariance
consumers
Abstract:Online consumer reviews can be analyzed using an algorithm that quantifies the consumer’s sentiments towards a product as well as the sentiment towards specific features of a product. In turn, the covariance between different features can be analyzed and rated. Our research uses both feature and sentiment analysis to illustrate these correlations and consumer preferences.
Issue Date:2016-03-15
Publisher:iSchools
Citation Info:NA
Series/Report:IConference 2016 Proceedings
Genre:Conference Poster
Type:Text
Language:English
URI:http://hdl.handle.net/2142/89411
DOI:10.9776/16589
Rights Information:Copyright 2016 is held by the authors. Copyright permissions, when appropriate, must be obtained directly from the authors.
Date Available in IDEALS:2016-03-08


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