1977: Negotiating for Computer Services

 

14th Clinic on Library Applications of Data Processing (1977). Edited by J.L. Divilbiss.

The increasing use of automation in libraries has made many librarians painfully aware of the difficulty of negotiating for computer products and services. This is true for a wide range of situations, such as acquiring a turnkey system, joining a network, subscribing to an information retrieval service and many others. While negotiation should be a give-and-take process between parties on an equal footing, librarians often see themselves as being at a disadvantage. The product or service is technically complex, the legal instruments are mysterious, and the other party has greater experience with the technology, the law and the art of negotiating. The purpose of the 1977 clinic was to enable librarians to be stronger, more knowledgeable negotiators.

The complete text of the proceedings is available here as well as the individual papers. The papers included here are:

The Proceedings of the Clinic on Library Applications of Data Processing have been digitized through the Open Content Alliance at the University of Illinois at Urbana-Champaign.

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  • Upham, Lois; Wilcox, Alice E. (Graduate School of Library Science, University of Illinois at Urbana-Champaign., 1977)
    We can best begin by providing a description of MULS (Minnesota Union List of Serials) in order to give an idea of its structure and to explain the interest of other organizations in using the data base for their projects. ...
    untranslated PDF (548KB)
  • Gurr, G.E. (Graduate School of Library Science, University of Illinois at Urbana-Champaign., 1977)
    My talk today will be from the viewpoint of a business manager responsible for product development, product marketing and product service, while at the same time meeting established goals for profitability. It is not ...
    untranslated PDF (788KB)
  • Evans, Glyn T. (Graduate School of Library Science, University of Illinois at Urbana-Champaign., 1977)
    THIS PAPER is WRITTEN solely from the viewpoint of providing OCLC services; therefore, unlike the other papers in this clinic, it is barely concerned with the act, or perhaps art, of negotiation. Rather, it deals with the ...
    untranslated PDF (806KB)
  • Egeland, Janet (Graduate School of Library Science, University of Illinois at Urbana-Champaign., 1977)
    The remainder of this paper is devoted to some brief observations regarding the process of negotiation for on-line data base services in the current market environment. The readers should be aware that the observations and ...
    untranslated PDF (462KB)
  • Dyer, Charles (Graduate School of Library Science, University of Illinois at Urbana-Champaign., 1977)
    No one can adequately condense the immense field of contract law into a short speech or paper. Expertise in contract law should be left to lawyers. A librarian who attempted to learn contract law would be wasting his ...
    untranslated PDF (1MB)

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