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Title:Understanding ESL adults’ decisions in mobile communication apps: Towards the development of an inclusive app
Author(s):Randall, Virginia; Abdirahman, Ahmed; Ho-Liu, Alexis; Lopez, Diane; Sugatan, Carlo; Bahm, Cristina Robles
Subject(s):Digital divide
Decision support systems
Mobile applications
Abstract:Individuals in the English as a Second Language (ESL) immigrant community are one of the many affected by the “digital divide.” However, the prevalence of mobile technology has helped bridge this gap. It has been found that decision support systems can be used to connect to ESL immigrant adults’ information needs. Mobile application usability and design can also provide information on how users approach certain mobile applications.  By exploring these relationships between decision support systems and usability of application design, this poster can help inform application developers with best practices in design and potentially work towards an inclusive communication application.
Issue Date:2017
Citation Info:Randall, V., Abdirahman, A., Ho-Liu, A., Lopez, D., Sugatan, C., & Bahm, C. R. (2017). Understanding ESL Adults’ Decisions in Mobile Communication Apps: Towards the Development of an Inclusive App. In iConference 2017 Proceedings (pp. 641-644).
Series/Report:iConference 2017 Proceedings
Genre:Conference Poster
Rights Information:Copyright 2017 Virginia Randall, Ahmed Abdirahman, Alexis Ho-Liu, Diane Lopez, Carlo Sugatan, and Cristina Robles Bahm
Date Available in IDEALS:2017-07-27

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