2026-09-22T00:18:53Z https://www.ideals.illinois.edu/oai-pmh

oai:www.ideals.illinois.edu:2142/105764 2023-07-11 col_2142_5131 col_2142_49999 com_2142_5130 com_2142_49998 com_2142_16323

Yao, Mike Z Liu, Weizi 2019-11-26T20:49:16Z 2019-11-26T20:49:16Z 2021-11-27T10:15:33Z 2019-07-01 2019-08 Smart technologies nowadays have more humanlike features (name, voice, personality, etc.). They interact with users more naturally and closely, collecting user data for further service. In a typical context, this study tests how anthropomorphic cues of a health service chatbot will influence users’ willingness to disclose their personal information. Different names (explicit anthropomorphic cue: “Sam”; implicit anthropomorphic cue: “Assistant No.1”; no anthropomorphic cue: “Chatbot”) were assigned to the same chatbot in each of the three conditions to see how they influence participants to evaluate their willingness to disclose a set of personal information. To further understand this mechanism, I explored the roles of contextual trust toward the chatbot and general dispositional trust toward people and technology. Results show that different anthropomorphic names assigned to the chatbot generated different levels of willingness to disclose. The mediation effect of trust toward the chatbot was not supported. General trust toward people and toward technology predict trust toward the chatbot differently across conditions. Submission published under a 24 month embargo labeled 'U of I Access', the embargo will last until 2021-08-01 The student, Weizi Liu, accepted the attached license on 2019-06-26 at 15:37. The student, Weizi Liu, submitted this Thesis for approval on 2019-06-26 at 15:48. This Thesis was approved for publication on 2019-07-01 at 11:36. DSpace SAF Submission Ingestion Package generated from Vireo submission #14091 on 2019-11-26 at 13:03:47 Made available in DSpace on 2019-11-26T20:49:16Z (GMT). No. of bitstreams: 2 LIU-THESIS-2019.pdf: 641817 bytes, checksum: 17ef2d542e395fbc354e528e81cd7139 (MD5) LICENSE.txt: 4206 bytes, checksum: e2f17b46464224acedf6b00e82dc71e5 (MD5) Previous issue date: 2019-07-01 Embargo set by: Seth Robbins for item 112909 Lift date: 2021-11-26T20:49:41Z Reason: Author requested U of Illinois access only (OA after 2yrs) in Vireo ETD system U of I Only Restriction Lifted for Item 112909 on 2021-11-27T10:15:33Z. application/pdf http://hdl.handle.net/2142/105764 en Copyright 2019, Weizi Liu Media Equation CASA Anthropomorphism Self-disclosure Trust in human or machine? Exploring the effect of anthropomorphic cues on user self-disclosure toward a chatbot text text Advertising Advertising University of Illinois at Urbana-Champaign Thesis M.S.