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        <datestamp>2023-12-13</datestamp>
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          <dc:contributor>Wooldridge, Abigail R</dc:contributor>
          <dc:date>2023-08</dc:date>
          <dc:format>application/pdf</dc:format>
          <dc:language>en</dc:language>
          <dc:type>text</dc:type>
          <dc:description>Submission original under an indefinite embargo labeled 'Open Access'. The submission was exported from vireo on 2023-12-04 without embargo terms</dc:description>
          <dc:description>The student, Angela Chan, accepted the attached license on 2023-07-20 at 10:23.</dc:description>
          <dc:description>The student, Angela Chan, submitted this Thesis for approval on 2023-07-20 at 10:45.</dc:description>
          <dc:description>This Thesis was approved for publication on 2023-07-20 at 13:50.</dc:description>
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          <dc:title>A human factors approach to operating a small cooperative house in a college town</dc:title>
          <dc:creator>Chan, Angela Lilly</dc:creator>
          <dc:date>2023-07-20</dc:date>
          <dc:subject>Cooperative Housing</dc:subject>
          <dc:subject>Affordable Housing</dc:subject>
          <dc:subject>Group Equity</dc:subject>
          <dc:subject>Sociotechnical System Design</dc:subject>
          <dc:subject>Work System Analysis</dc:subject>
          <dc:description>Cooperative housing is a collectively owned form of affordable housing that enables residents to increase shared quality of life through the decommodification of property. Through shared labor and self-governance, residents manage the legal, logistic, and day-to-day social challenges in starting and maintaining cooperatives. The goal of this thesis was to adapt the work system model to analyze a small cooperative housing case in a Midwest town and develop recommendations for barriers residents face in performing labor to operate their cooperative. I analyzed archival documentation and conducted six interviews with previous residents and a representative from their parent organization, then coded question-answer pairs to identify work system elements. I inductively coded text segments from interview answers with a skeptical peer review to define dimensions of barrier, facilitator, and strategy. Residents performed compulsory residential labor, assigned administrative labor roles, and voluntary ad hoc labor within the work system. I identified fifteen dimensions of barriers, strategies, and facilitators to this labor: accountability, chore load, community building, individual capacity, individual knowledge, landlord relationship, organizational conflict, (COVID-19) pandemic, personal crises, physical environment, recruitment and turnover, small house, tools and technology, task preference, and transition to non-profit management. Based on these findings, I recommend five actions: analyze workload, capacity, and experience through the year to balance priorities; delegate and get support for maintenance from parent organizations; reduce unassigned ad hoc tasks; reduce weekly loads in favor of workdays; and redistribute Coordinator Positions based on lease length. Given the participatory nature of self-governance within most cooperatives, a work system analysis to revisiting cooperative organizations will help explicitly identify what is facilitating their work, what strategies to make salient, and which barriers should be balanced or eliminated.</dc:description>
          <dc:type>Text</dc:type>
          <dc:language>eng</dc:language>
          <dc:identifier>https://hdl.handle.net/2142/121556</dc:identifier>
          <dc:rights>Copyright 2023 Angela Chan</dc:rights>
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            <name>M.S.</name>
            <level>Thesis</level>
            <discipline>Systems &amp; Entrepreneurial Engr</discipline>
            <grantor>University of Illinois at Urbana-Champaign</grantor>
            <department>Industrial&amp;Enterprise Sys Eng</department>
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