2026-09-19T06:43:08Z https://www.ideals.illinois.edu/oai-pmh

oai:www.ideals.illinois.edu:2142/81534 2023-07-11 col_2142_5131 col_2142_8951 com_2142_5130 com_2142_8950 com_2142_150

Gasser, Les Sandusky, Robert 2015-09-25T20:17:07Z 2015-09-25T20:17:07Z 10000-01-01 2005 2005 Contributions from this project include the first detailed, empirically grounded description of the information practices used by a distributed F/OSS development organization to manage software problems, including the first description of a fundamental information object, the bug report network; clearly drawn distinctions between the information management work necessary to support the community's software problem management goals and the work that directly resolves software problems; identification of the processes and social arrangements that enable this community's distributed collective software problem management practices; explication of software problem management as a distributed, communal sensemaking enterprise; description of the layers of context and nested processes necessary to support distributed, information-intensive work; and the description of a new class of human information behavior, distributed collective information practices. Throughout, the ways in which information, activity, social order, context, and process are mutually constitutive are identified and explained. Bug report networks are used as a primary example of how activity leads to new forms of information, re-orders existing information, affects social order, and contributes to the community's efforts to bring problematic situations to closure. Made available in DSpace on 2015-09-25T20:17:07Z (GMT). No. of bitstreams: 2 license.txt: 4848 bytes, checksum: 96035ab3f5e1c23cc7138a224ce498bd (MD5) 3182369.pdf: 8055803 bytes, checksum: 1c93aa583f1978b31fd0eead43d73afe (MD5) Previous issue date: 2005 Embargo set by: Seth Robbins for item 82815 Lift date: Forever Reason: Restricted to the U of I community idenfinitely during batch ingest of legacy ETDs Restricted to the U of I community idenfinitely during batch ingest of legacy ETDs U of I Only 283 p. Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 2005. http://hdl.handle.net/2142/81534 (MiAaPQ)AAI3182369 eng Computer Science Information, Activity and Social Order in Distributed Work: The Case of Distributed Software Problem Management text Library and Information Science Library and Information Science University of Illinois at Urbana-Champaign Dissertation Ph.D.