2026-09-19T08:16:04Z https://www.ideals.illinois.edu/oai-pmh

oai:www.ideals.illinois.edu:2142/81561 2023-07-11 col_2142_5131 col_2142_8951 com_2142_5130 com_2142_8950 com_2142_150

Smith, Linda C. Kyrillidou, Martha 2015-09-25T20:17:16Z 2015-09-25T20:17:16Z 10000-01-01 2009 2009 "The matrix sampling method, the randomized control trial framework, and the statistical analysis methods outlined in the current study are useful heuristic methods for other high stakes library survey implementations whether for a physical as well as a digital library environment. These methodological approaches add rigor and thoughtful perspectives as they inform ways libraries shape their services and ""touch"" their users through improvements and innovations in the years to come." Made available in DSpace on 2015-09-25T20:17:16Z (GMT). No. of bitstreams: 2 license.txt: 4848 bytes, checksum: 96035ab3f5e1c23cc7138a224ce498bd (MD5) 3406768.pdf: 3263570 bytes, checksum: fbdfa4ce284b1d6948cda29e7108e2bd (MD5) Previous issue date: 2009 Embargo set by: Seth Robbins for item 82842 Lift date: Forever Reason: Restricted to the U of I community idenfinitely during batch ingest of legacy ETDs Restricted to the U of I community idenfinitely during batch ingest of legacy ETDs U of I Only 302 p. Thesis (Ph.D.)--University of Illinois at Urbana-Champaign, 2009. http://hdl.handle.net/2142/81561 (MiAaPQ)AAI3406768 eng Business Administration, Marketing "Item Sampling in Service Quality Assessment Surveys to Improve Response Rates and Reduce Respondent Burden: The ""Libqual+rtm Lite"" Randomized Control Trial (Rct)" text Library and Information Science Library and Information Science University of Illinois at Urbana-Champaign Dissertation Ph.D.