Understanding ESL adults’ decisions in mobile communication apps: Towards the development of an inclusive app
Author(s)
Randall, Virginia
Abdirahman, Ahmed
Ho-Liu, Alexis
Lopez, Diane
Sugatan, Carlo
Bahm, Cristina Robles
Issue Date
2017
Keyword(s)
Digital divide
Decision support systems
Usability
Mobile applications
Abstract
Individuals in the English as a Second Language (ESL) immigrant community are one of the many affected by the “digital divide.” However, the prevalence of mobile technology has helped bridge this gap. It has been found that decision support systems can be used to connect to ESL immigrant adults’ information needs. Mobile application usability and design can also provide information on how users approach certain mobile applications. By exploring these relationships between decision support systems and usability of application design, this poster can help inform application developers with best practices in design and potentially work towards an inclusive communication application.
Publisher
iSchools
Series/Report Name or Number
iConference 2017 Proceedings
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/96749
Copyright and License Information
Copyright 2017 Virginia Randall, Ahmed Abdirahman, Alexis Ho-Liu, Diane Lopez, Carlo Sugatan, and Cristina Robles Bahm
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