On-Demand Labor: Tactics of Flexibility and Control
Author(s)
Ollivierre, Rachel
Carter, Daniel
Younge, Lauryn
Guerrero, David
Robles, Daniel
Adams, Medhin
Issue Date
2018
Keyword(s)
on-demand labor
online platforms
work practice
Abstract
This poster explores the perspectives of workers in on-demand positions man-aged through online platforms. Our interview-based study considers how Uber drivers perceive their employment status, how they view Uber’s management tactics and how they modify their work practices in order to control their schedules and wages. We found that workers tended to view themselves as independent contractors and had strong understandings of the tactics used by Uber to manage the supply of drivers. However, we also found that they do not view their responses to these tactics as a form of resistance. Instead of seeing their employment status as a problem that calls for collective action, drivers were primarily interested in increasing their own wages.
Publisher
iSchools
Series/Report Name or Number
iConference 2018 Proceedings
Type of Resource
text
Language
eng
Permalink
http://hdl.handle.net/2142/100255
Copyright and License Information
Copyright 2018 is held by Rachel Ollivierre, Daniel Carter, Lauryn Younge, David Guerrero, Daniel Robles, Medhin Adams. Copyright permissions, when appropriate, must be obtained directly from the authors.
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