Smart home technologies: A new source of social support or just another gadget?
Author(s)
Wei, Xiaofei
Willett, Rebekah
Qu, Meng
Eschenfelder, Kristin
Issue Date
2019-03-15
Keyword(s)
Smart home technologies
Social support
Companionship
Abstract
This paper describes a pilot field study of the extent to which the current smart home technologies (SHoT) could provide social support to individuals and families including emotional support, companionship, information support and instrumental support. Data includes interviews with 6 households (15 people including adults and children) who used SHoT. Results suggest that SHoT can provide a low/medium level of information and instrumental support and a low level of emotional support and companionship to adults. However, child users reported more emotional support and companionship from SHoT.
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