Leaving no one behind: Preparing China's public librarians for providing multicultural services to ethnic minorities

Zhou, Lihong; Cui, Cheng; Zijlstra, Tim

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https://hdl.handle.net/2142/103381 Copy

Description

Title

Leaving no one behind: Preparing China's public librarians for providing multicultural services to ethnic minorities

Author(s)

• Zhou, Lihong
• Cui, Cheng
• Zijlstra, Tim

Issue Date

2019-03-15

Keyword(s)

• China
• Ethnic minorities
• Multicultural services
• Public library

Abstract

This research aims to develop a guideline for training China's public librarians for the provision of multicultural services to ethnic minorities. This poster reports on the findings drawn from a pilot study, in which a qualitative case study approach was employed. Yanbian Library, the regional central library of China's Yanbian Korean Autonomous Prefecture, was selected as a case study. 10 library professionals were interviewed using a semi-structured interview script. All interviews were digitally recorded, transcribed, and analysed using a thematic analysis approach. The analysis pointed to six core capabilities for multicultural services, namely, library professional capabilities, multilingual capabilities, minority culture awareness, special collection development capabilities, technological capabilities, and service management capabilities.

Publisher

iSchools

Series/Report Name or Number

iConference 2019 Proceedings

Type of Resource

text

Language

eng

Permalink

http://hdl.handle.net/2142/103381

DOI

https://doi.org/10.21900/iconf.2019.103381

Copyright and License Information

Copyright 2019 Lihong Zhou, Cheng Cui, and Tim Zijlstra

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