University of Illinois Urbana-Champaign

Interacting with computer users: Design considerations

Avner, Allen; Friedman, H. George, Jr.

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https://hdl.handle.net/2142/1108

Description

Title
Interacting with computer users: Design considerations
Author(s)
  • Avner, Allen
  • Friedman, H. George, Jr.
Issue Date
1980
Keyword(s)
  • Human computer interaction
  • Interface design
  • Usability
Abstract
The design of computer terminals which communicate with naive users in a humane yet effective manner involves problems that are common to many applications. Interactive computers are being used as everyday tools in settings that range from airlines to zoos. The problems met by the growing use of computer terminals in libraries are seldom unique to that setting. In fact, the experience of the authors over the past two decades suggests the existence of a set of design problems that turn up whenever interactive computer terminals are used, whatever the setting. These hindrances emanate from inappropriate dependence on a few simplifying assumptions that make design easier at the cost of lowered effectiveness. This paper outlines six of these fallacious assumptions, describes the reasons for their beguiling attractiveness, and suggests alternative views that should lead to better design.
Publisher
Graduate School of Library Science. University of Illinois at Urbana-Champaign.
Series/Report Name or Number
Clinic on Library Applications of Data Processing (17th : 1980)
ISSN
0069-4789
Type of Resource
text
Language
en
Permalink
http://hdl.handle.net/2142/1108
Copyright and License Information
Copyright owned by Copyright 1980 Board of Trustees of the University of Illinois

Owning Collections

1980: Public Access to Library Automation PRIMARY
17th Clinic on Library Applications of Data Processing (1980). Edited by J.L. Divilbiss.